We want to ensure that all users of our website are clear on user protection and rights that are relevant under EU GDPR guidelines. You can find more information on GDPR here.
Information We Collect
We may collect personally identifiable information from visitors to our website in a variety of ways, including, but not limited to, when users visit our website, fill out a form, subscribe to our newsletter, respond to a survey, or engage with other activities, services, features, or resources we make available on our website. The types of information we may collect include:
a) Contact information (such as name, email address, phone number, organisation) that you voluntarily provide when filling out a form or subscribing to our newsletter.
b) Non-personally identifiable information, including but not limited to browser type, device type, operating system, IP address, and other technical information collected through cookies and similar technologies. This information is used to enhance the user experience and improve the functionality of our website.
Use of Collected Information
We collect and use visitor information for the following purposes:
a) To personalise user experience: Information you provide helps us respond to your individual needs and deliver personalised content.
b) To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
c) To send periodic emails: If you choose to opt-in to our mailing list, you may receive occasional company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Protection of Collected Information
We adopt appropriate data collection, storage, and processing practices, as well as security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website. We comply with the requirements of the EU General Data Protection Regulation (GDPR) for the processing of personal data.Our analytics and data storage systems use Google suite of software, with associated privacy and security measures.
Sharing of Personal Information
We do not sell, trade, or rent your personally identifiable information to third parties. We may share generic aggregated demographic information not linked to any personally identifiable information regarding visitors and users with our website management agency and with advertisers for the purposes outlined above (i.e. analytics and online advertising targeting).
Users may find content on our website that links to the sites and services of our partners, clients, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website. Browsing and interaction on any other website, including websites that have a link to our website, are subject to that website’s own terms and policies.
Compliance with Laws
We will disclose personal information when required by law or if we believe it is necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We are committed to adhering to the requirements of the EU General Data Protection Regulation (GDPR) when processing personal data.
Your Rights in Relation to Personal Data
At any time, you can request to review the collected information we have on you or request for this information to be amended or deleted. We require one of the following forms of ID before carrying out your request to verify your identity:
Passport; Photo Driving Licence; Utility Bill (from the last three months)
Please email email@example.com to make a personal data request
Your Acceptance of These Terms